Legal

Privacy Policy

Effective April 25, 2026

StitchClips.ai ("StitchClips", the "Service") is an AI short-form content generation and cross-channel publishing product. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit StitchClips.ai, create an account, connect social or app accounts, use our APIs, or otherwise interact with the Service.

Information We Collect

We collect information that helps us provide, secure, and improve StitchClips:

  • Account and contact information: name, email address, team details, authentication details, support messages, and sales or demo requests.
  • App and integration information: app names, store URLs, social channel connection metadata (TikTok, Instagram, YouTube, etc.), publishing rules, brand kits, prompts, and configuration settings you provide.
  • Generated content and inputs: uploaded media, brand assets, scripts, hooks, and the AI-generated videos, hooks, body, and outros produced on your behalf, along with the prompts and trend signals used to create them.
  • Usage and diagnostics: pages viewed, product actions, logs, error reports, performance data, security events, and cookie or similar technology data.
  • Billing information: plan, subscription status, invoices, and payment processor metadata. We do not store full payment card numbers.

How We Use Information

  • Provide StitchClips trend research, AI generation, customization, and cross-channel publishing.
  • Operate account, billing, support, sales, and customer success workflows.
  • Secure the Service, prevent abuse, debug issues, and maintain audit logs.
  • Improve product performance, reliability, generation quality, and user experience.
  • Send service updates, onboarding messages, product announcements, and marketing that you may opt out of.
  • Comply with legal obligations and enforce our agreements.

Customer Data and End User Data

StitchClips customers control the assets, prompts, and accounts they connect to the Service. We process that data to provide StitchClips as instructed by the customer and as described in our agreements. Customers are responsible for owning the rights to uploaded content, providing any required notices, obtaining any required consents, and configuring StitchClips in compliance with applicable privacy, advertising, platform, and app store rules.

Sharing of Information

We do not sell personal information. We may share information with service providers and subprocessors that help us host, secure, analyze, support, email, bill, and operate StitchClips. We may also disclose information to connected social platforms or other integrations at your direction (for example, when you publish a video to TikTok or Instagram), to comply with law, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets.

Cookies and Tracking

We use cookies and similar technologies for authentication, security, preferences, analytics, product improvement, and marketing. You can control cookies through your browser settings, but disabling some cookies may affect Service functionality.

Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records. Retention periods vary based on the data type, plan, configuration, and customer instructions.

Security

We use administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.

International Transfers

We may process and store information in the United States and other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws where you live.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of personal information. You may also opt out of marketing communications. To make a request, contact us at support@stitchclips.ai. If your request concerns end user data controlled by a StitchClips customer, we may direct you to that customer.

Children

StitchClips is not directed to children, and we do not knowingly collect personal information from children under 13 or the age required by applicable law.

Changes

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the Service, by email, or by updating the effective date above.

Contact

For privacy questions, contact StitchClips at support@stitchclips.ai.